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Known issues with DisplayLink on OS X 10.9 and 10.10 (Mavericks & Yosemite)

ID: 354 - Updated: Dec 16, 2014 - Category: Troubleshooting

Symptom

This article details the known issues with DisplayLink displays with OS X 10.9.

Problem

The following issues have been found on OS X 10.9 and 10.10 and do not currently have a resolution

  • Second DisplayLink display connected may be blank.
  • Setting rotation on one display rotates a different screen.
  • Some applications can show corruption and/or missing contents while updating windows contents. Examples are Maps, iBooks and the Dock.
  • Display arrangement is not kept when using 2 or more DisplayLink displays.
  • All screens black and unusable after unplugging a DisplayLink screen. This is caused by Apple's Window server crashing. This can be recovered by replugging the DisplayLink device.
  • On the Retina Macbook Pro, changing the layout to mirror logs the user out. Again this is caused by Apple's Window server crashing.
  • Apple menu icon misplaced on DisplayLink screens

Solution

We now have a 2.2 beta that should give a much better OS X 10.9 experience when used with a single DisplayLink display. This 2.2 beta also resolves the previous known issue that some applications can show severe flickering on DisplayLink screens.

DisplayLink use standard Apple interfaces to integrate into OS X to add additional USB graphics displays and obtain screen updates. Unfortunately there are still issues preventing us providing a good user experience with multiple DisplayLink displays on OS X 10.9. We are still working with Apple to try and get a resolution to these issues.

DisplayLink has raised these bugs to Apple, but if you are a developer and affected by these problems, please also raise these bugs to Apple to help show fixes are required and it is affecting end users using DisplayLink products.

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