Support

Known issues with DisplayLink on 10.8 Mountain Lion

ID: 333 - Updated: Oct 2, 2013 - Category: None

Symptom

When installing DisplayLink software on Mac OSX 10.8 (Mountain Lion), some known issues can occur.

Problem

Many of these issues are due to bugs in the Operating System, exposed when additional DisplayLink drivers are installed. A list of the known issues are listed below:

  • Screen sometimes blank or not updating after Mac sleep.
  • Missing or wrong desktop background image after connecting DisplayLink displays.
  • Cover flow could flicker on a DisplayLink display, when scrolling through thumbnails

The following issues have been fixed by Apple in 10.8 OS updates:

  • Kernel panic when using Bluetooth devices. Fixed by Apple in 10.8.1.
  • Screensaver may start running unexpectedly. Fixed by Apple in 10.8.2.
  • Kernel Panic on USB 3.0 with DL-3000 devices. Fixed by Apple in 10.8.2.
  • Safari browser crashing. Fixed by Apple in 10.8.2.
  • The login screen is missing. Fixed by Apple in 10.8.3.
  • Applications flickering on DisplayLink screens. Fixed by Apple in 10.8.3.
  • Finder or other applications can crash or not able to launch. Fixed by Apple in 10.8.3.
  • DisplayLink Audio not working on USB 3.0. Work around is to use a USB 2.0 cable if audio is required. Fixed by Apple in 10.8.5.

Solution

DisplayLink recommend using DisplayLink software v2.0 or later and updating to OS X 10.8.5 to avoid these issues.

Thank you for your vote!

Was this solution helpful to you?    Yes No

< Back to Knowledgebase